Terms of service

The agreement

These terms are between you and PocketAthlete. By creating an account you accept them. If you do not, please do not use the app.

This is not medical advice

PocketAthlete provides general fitness and training information. It is not a doctor, physiotherapist or dietitian, and nothing it produces is a diagnosis, treatment or medical advice.

Readiness scores, programs, drill recommendations, nutrition targets and video analysis are estimates generated from what you enter. They can be wrong. Treat them as a starting point for your own judgement, not an instruction.

Consult a qualified professional before starting any training or nutrition programme, particularly if you are injured, have a medical condition, are pregnant, or are under 18. If you feel sharp or persistent pain, stop and see a physiotherapist or doctor. Do not use this app to decide whether an injury is safe to train through.

Training carries risk

Exercise carries inherent risks. Train within your capability, use appropriate equipment and technique, and stop if you feel sharp or persistent pain. The app cannot supervise your environment or replace a qualified professional's assessment.

We are not responsible for harm caused by using the app contrary to its warnings or by information you enter inaccurately. That does not reduce our duty to use reasonable care and skill or any responsibility that cannot lawfully be excluded.

Your account

Keep your login details to yourself; you are responsible for what happens under your account. Give us accurate information — the guidance is only as good as what you enter. One account per person, and do not share access.

You must be at least 16 to hold an account.

Subscriptions and payment

New subscribers start with a 14-day free trial. We take your card details at sign-up but charge nothing until the trial ends; cancel before then and you pay nothing at all. The trial is once per person — if you have subscribed before, your plan starts immediately.

About 72 hours before a trial converts, we send an in-app notice and an essential email showing the planned first charge date, the actual Stripe price and billing interval, and a direct route to cancellation. Opening the in-app notice does not suppress this billing email.

Paid plans are billed monthly in advance through Stripe and renew automatically until cancelled. Prices are shown before you buy.

You can cancel in Profile at any time without calling or emailing us. During a trial, cancellation prevents the first charge. After payment, the plan normally runs to the end of the period paid for and does not renew. We do not normally pro-rate part months, except where the law requires a refund or another remedy.

If a payment fails we may downgrade you to the free plan until it succeeds. If we change prices we will tell you first, and the change applies from your next renewal.

Where you have a statutory right to cancel, that right is unaffected by anything here.

Fair use of the AI features

AI coaching runs on paid infrastructure and reasonable technical safeguards may limit abuse or unusually high automated use. We will not describe an unpublished usage cap as part of a plan unless it is shown before purchase.

Uploads are limited per plan and older clips are removed on the schedule set out in the privacy policy. Do not attempt to circumvent these limits, automate requests, or resell access.

Your content

Your videos, photos and logs remain yours. You give us only the permission needed to store and display them back to you, and to share them with a coach if you choose to.

Do not upload anything unlawful, or anything featuring another person without their agreement.

Our content and software

The app itself — the software, the design, the exercise and drill instructions, the position guides and the coaching text — belongs to us and is protected by copyright. Your subscription buys you the right to use it, not to own it.

You may not copy, republish or redistribute our content, build a competing product from it, or reverse engineer it, except to the extent the law gives you a right that cannot be excluded. You may not use our written coaching content to train a machine-learning model.

You are welcome to quote a short passage with credit and a link, and to share your own screenshots. Our name and logo remain ours.

Availability

We aim to keep the app running but do not promise it will always be available or error-free. Features may change. We may suspend accounts that break these terms or put the service at risk.

Our responsibility

Nothing here excludes or limits responsibility where the law does not allow it, including liability for death or personal injury caused by our negligence, fraud, or your mandatory consumer rights.

If we fail to use reasonable care and skill, we are responsible for loss or damage that was a foreseeable result of that failure. The app is supplied for personal, non-commercial use, so we are not responsible for business losses such as lost profit or revenue. These terms do not reduce any remedy you have under consumer law.

Ending it

You can delete your account at any time, which removes your data as described in the privacy policy. We may close an account for a serious or repeated breach, and will tell you why where we can.

Law

These terms are governed by the law of England and Wales. If you live elsewhere in the UK, you keep any mandatory protections and rights to bring proceedings available where you live.